Delivery and Returns

30 Day No Hassle Money Back Guarantee

Our 30-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with an exchange or full refund, you may return within 30 days of purchase. All we ask is the watch is returned unused.

For Christmas, orders placed from 01 December – 24 December can be returned up until 15 January, for a full refund back to your original payment method.

Our Returns Process

If you need to return your watch please contact us.

Once your returned item is received and accepted, your refund or new item will be processed shortly. Our Quality Assurance department will review the returned item and try and get your new watch dispatched or full refund completed the same day.

Please send us an email with your order number and name.

If any support is needed don’t hesitate to contact us – sales@artime-watches.com

Warranty

All watches are under the manufacturer warranty, you can check their website directly as each manufacturer has different policies.